The 5 most important soft skills of the future

It would appear that the goal of “the way forward for work” is to instill an inherent fear in workers regarding what’s to come and concerning the status of their careers and their future AI coworkers. The message seems to be: “Robots are coming for your jobs and there isn’t much you’ll do about it.” the previous portion of this message is somewhat true, automation is on the increase , which can cause many positions to be filled by high-speed, data-crunching technology. But the latter, rather uninspiring portion, isn’t true. Working humans aren’t doomed as long because the companies they work for recognize the talents of the longer term and specialise in building and developing the areas robots cannot had best .

Soft skills are the future

Because of the main emphasis on technical or “hard” skills of both schools and businesses, many young employees and seasoned workers alike are entering the workforce unprepared and unarmed with the soft skills which will future-proof their careers. Businesses got to switch focus faraway from training within the hard and technical skills that, through automation, will soon become obsolete. And instead, invest within the way forward for their employees and therefore the longevity of the corporate by providing training and development opportunities which will allow their staff to develop their future-proof soft skills. So, what are these soft skills which will allow us to figure along side technology rather than against it?

Let’s check out 5 of the foremost important soft skills of the longer term .

  1. Empathy and Communication

Building trust and relationships between companies and consumers is important to almost every industry and can’t be avoided a real human connection that comes with communicating with an empathetic person. Try as we’d to streamline processes, like sales and customer service, by replacing people with technology, human interaction remains paramount in these areas.

According to a study by Google , 60% of consumers still like better to speak to an individual once they reach the acquisition phase of a buying cycle. While a study by learning and outsource company CGS found that almost 50% of consumers would like to communicate a question or concern through a conversation with a real person over a company’s chatbot.

Some businesses are already starting to take action surrounding the event of those essential soft skills. consistent with The Wall Street Journal, 20% of employers now offer empathy and communication training, which is up substantially from 10 years prior.

  1. Critical Thinking and Problem Solving

A survey by B2B research company Clutch discovered that critical thinking skills, including creative problem-solving and adaptableness , are going to be essential to workplace , meaning businesses must invest within the development of sentimental skills, like critical thinking, now . Regardless of how advanced our technology may become, humans will always got to be present to form critical decisions and brainstorm new and innovative solutions. Many law firms today use AI to assist search through and identify relevant documents in legal cases, but a person’s judge and a jury of individuals will still make the last word decisions in court. Companies are starting to recognize the importance of soft skills, like critical thinking and artistic problem-solving. An equivalent survey finds that hiring managers are nearly twice as likely to value problem-solving skills compared to digital or technical skills.

  1. Creativity

The World Economic Forum predicts that creativity will go from being the tenth most vital job skill in 2015 to the third most vital job skill by 2020 [6]. this suggests that creative roles won’t only be safe from automation, but creative skills, like discipline, curiosity, and open-mindedness, will, in fact, increase in importance and demand as time goes on. This reinforces the very fact that companies should be investing in developing the creative skills of their current and future employees alike.

  1. Strategy

Many businesses are using automation tools, like data-based algorithms and scheduling assistants, for posting digital content to assist make individual tasks easier and more efficient.

While these automation tools are often helpful time-savers, what they don’t provide is that the overall strategy that provides these individual tasks relevance. Our helpful data-crunching sidekicks only provide us with numbers and statistics. it’s up to humans with strong, strategic-thinking skills to offer meaning and derive a purpose and strategy from all that information.So as to still implement successful business strategies, it’s important that companies invest in improving the future-proof, strategic-thinking skills of their employees.

  1. Imagination, Innovation, and Vision

With all the technological advancement over the past few decades, we tend to forget who is behind all that innovation—people, more specifically, people with vision. Innovative people have and always will think up the visions that shape our future, something a computer lacks the imagination to try to to . Companies in every industry will enjoy encouraging inspiration and innovation by providing employees the chance to develop their skills to grow within or outside of their roles.

Technology will inevitably play an increasingly large role within the future workplace. Developing the soft skills of tomorrow in workplaces today will provide employees with the chance to use the very skills that make them human to figure with their future AI coworkers, not against them.

Arnab Ghosh

My name is Arnab Ghosh. I have been working as a Corporate professional for the past 19 years. After completing my graduation from City College {University of Calcutta}, I started my career with R.S.Software India, followed by Vedika Software Pvt.Ltd. Have worked with industry giants such as Convergys, Satyam Nipuna Services, Wipro BPO, Tata Teleservices Limited, Aircel, TaxiForSure, Brainware University among others. I am a certified trainer from Aircel Academy – Manager As a Coach & Trainer. I have also completed certifications from TBO Academy & Alison Education in the field of “Soft Skills“, the knowledge of which I apply to my students at my University regularly. I have also successfully completed “The Fundamentals of Digital Marketing” certification from Google and “Digital Marketing Course” from TBO Academy. I was awarded “Google Analytics for Beginners” certificate by Google after successfully completing their course. I have achieved CEFR level B2 (Upper Intermediate) in a test of English proficiency from the British Council English Score. I am a bundle of drive, energy, commitment, and dedication and firmly believe in living my life in my own terms, be it working my heart out to achieve business targets or enjoying my spare time doing things that give me joy and feelings of contentment. My hobbies include reading books & listening to music and blogging. I sincerely believe that one should never lose focus in life and that one has to put in a lot of hard work & effort to reach the top.