Emotional Intelligence Leadership

“When it comes to improving organizational effectiveness,
management scholars and practitioners are beginning to
emphasize the importance of a manager’s emotional intelligence
leadership.” Group Organization & Management, 1999

In a fast-paced innovative environment, effective leadership requires emotional intelligence.

Emotional intelligence leadership can be defined as a person’s self-awareness, self-confidence, self-control, commitment, integrity and ability to communicate, influence, initiate and accept change. Numerous studies have shown that emotional intelligence impacts a leader’s ability to be effective.

Three of the most important aspects of emotional intelligence for a leader’s ability to make effective decisions are:

  • self-awareness
  • communication and influence
  • commitment and integrity

Managers who do not develop their emotional intelligence leadership skills have difficulty building good relationships with peers, subordinates, superiors and clients.

Emotional intelligence leadership combines a number of competencies or abilities. These skills contribute to a person’s ability to manage and monitor his or her own emotions, to correctly gauge the emotional state of others and to influence opinions.

Emotional Intelligence Leadership Skill #1:


Self-awareness, the ability to recognize a feeling as it happens, to accurately perform self-assessments and have self-confidence. This is the keystone of emotional intelligence.

Emotional Intelligence Leadership Skill #2:


Self-management or self-regulation to keep disruptive emotions and impulses in check, maintain standards of honesty and integrity, take responsibility for one’s performance, handle change, and be comfortable with novel ideas and approaches.

Emotional Intelligence Leadership Skill #3:


Motivation, the emotional tendency guiding or facilitating the attainment of goals, consisting of meeting a high standard of excellence, commitment with the group or organization, initiative to act on opportunities, and optimism and persistence despite set backs.

Empathy: Understanding others by being aware of their needs, perspectives, feelings, concerns, and developmental needs.

Social skills: The ability to induce desirable responses in others by using effective diplomacy to persuade, influence, listen openly and communicate convincing messages, inspire and guide groups and individuals, build bonds and relationships, work with others toward a shared goal and create group synergy in pursuing collective goals.

“85 to 95% of the difference between a “good leader” and an “excellent leader” is due to emotional intelligence” — Daniel Goleman

Traditional
Manager
Emotional Intelligence Leader
AdministersInnovates
Is a copyIs an original
MaintainsDevelops
Focuses on systems and structureFocuses on people
Relies on controlInspires trust
Has a short-range viewHas a long-range perspective
Asks how and whenAsks what and why
Has his eye on the bottom lineHas his eye on the horizon
ImitatesOriginates
Accepts the status quoChallenges it
Is the classic good soldierIs his own person
Does things rightDoes the right thing

To be a leader is a sacred trust. One way to honor this trust is to develop all of our talents and abilities fully and use them when we lead others.

Arnab Ghosh

My name is Arnab Ghosh. I have been working as a Corporate professional for the past 19 years. After completing my graduation from City College {University of Calcutta}, I started my career with R.S.Software India, followed by Vedika Software Pvt.Ltd. Have worked with industry giants such as Convergys, Satyam Nipuna Services, Wipro BPO, Tata Teleservices Limited, Aircel, TaxiForSure, Brainware University among others. I am a certified trainer from Aircel Academy – Manager As a Coach & Trainer. I have also completed certifications from TBO Academy & Alison Education in the field of “Soft Skills“, the knowledge of which I apply to my students at my University regularly. I have also successfully completed “The Fundamentals of Digital Marketing” certification from Google and “Digital Marketing Course” from TBO Academy. I was awarded “Google Analytics for Beginners” certificate by Google after successfully completing their course. I have achieved CEFR level B2 (Upper Intermediate) in a test of English proficiency from the British Council English Score. I am a bundle of drive, energy, commitment, and dedication and firmly believe in living my life in my own terms, be it working my heart out to achieve business targets or enjoying my spare time doing things that give me joy and feelings of contentment. My hobbies include reading books & listening to music and blogging. I sincerely believe that one should never lose focus in life and that one has to put in a lot of hard work & effort to reach the top.

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