The Communication Skill For Making Your World Better….Rapport

If there is one communication skill that will make your world a better, happier and more pleasant place to live that skill would be rapport.

Rapport skills are what politicians, counselors, and leaders use to create trust and understanding with you. These skills are also used by sales people to get your trust, so that they have a better chance of making that sale.

You also use these same skills with your friends and family. They are the basis for all bonds of respect. You already use this communication skill and probably without being aware of it. Rapport is hard wired in your brain and is one reason that we are so successful as a species.

What rapport does is it creates the feeling of understanding with the other person. Understanding creates trust which in turn creates a sense of openness.

So what is this thing called rapport and how do you create it.

Rapport is a state where you feel good usually, though there are negative forms of rapport as well. As we are here to leave you in a positive state of mind we will only deal with the first type.

Because you receive data or information from your world or environment in different ways ( Modalities ) there are several pieces to the rapport puzzle.

The first is auditory, which is to do with sounds and speech. By matching the speed of the other persons speech: their volume, tone, speed of speaking and the types of words that you use they will feel understood.

The next modality is visual. If you match the other persons body position and their gestures you will create even more trust and understanding. Who else wants to feel trusted and understood ?

The third and final part of the rapport skills you can use is to match the breathing rate and depth of the other person.

Obviously this is just a brief overview of what is involved in creating rapport. There is so much more to learning this communication skill.

However, even just practicing the three areas above will make a real improvement in your relationships.

Take them out into your world and give then a try…

Arnab Ghosh

My name is Arnab Ghosh. I have been working as a Corporate professional for the past 19 years. After completing my graduation from City College {University of Calcutta}, I started my career with R.S.Software India, followed by Vedika Software Pvt.Ltd. Have worked with industry giants such as Convergys, Satyam Nipuna Services, Wipro BPO, Tata Teleservices Limited, Aircel, TaxiForSure, Brainware University among others. I am a certified trainer from Aircel Academy – Manager As a Coach & Trainer. I have also completed certifications from TBO Academy & Alison Education in the field of “Soft Skills“, the knowledge of which I apply to my students at my University regularly. I have also successfully completed “The Fundamentals of Digital Marketing” certification from Google and “Digital Marketing Course” from TBO Academy. I was awarded “Google Analytics for Beginners” certificate by Google after successfully completing their course. I have achieved CEFR level B2 (Upper Intermediate) in a test of English proficiency from the British Council English Score. I am a bundle of drive, energy, commitment, and dedication and firmly believe in living my life in my own terms, be it working my heart out to achieve business targets or enjoying my spare time doing things that give me joy and feelings of contentment. My hobbies include reading books & listening to music and blogging. I sincerely believe that one should never lose focus in life and that one has to put in a lot of hard work & effort to reach the top.

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