Verbal Communication Skills for the Workplace

At the workplace, there are a number of things that must be tried to effectively communicate and build verbal communication skills. One of this is personal contact. You could be wondering why so many organizations and companies out there are utilizing dollars in their thousands to have sales people traversing the nation when a phone call could suffice and save on cost. The reason why this happens is that people have a way of relating to others better after they have met face to face and even read the body language of the other individual. At that time people even feel the connection created by the energy of their meeting. You are also able to shake the hand of another person and smile at the same time while greeting them, something that leaves a very powerful connection.

Development of a network is also one of the best verbal communication skills builders. Obviously, there is nobody who has been able to become successful on his or her own. In any company, success is the effort of a team and thus one must take the initiative to understand employees and managers in the various departments in the company and also meet other new folks who work in other professional organizations. Also, if you end up as an active member of the community you live, issues of verbal communication skills will not grapple your professional life one bit.

Another thing that could build your skills in verbal communication is being courteous. If you are courteous, you are letting people know how much you can be trusted and you also care. Some ‘thank you’ to an employee lets them know you appreciate, something that is quite important since appreciation is something that most employees are in search of from the management. If you say something like “would you kindly…” as compared to a blatant “Please…” lets sound a little bit dogmatic while at the same time improving the relationship one has with employees.

Another strategy in perfecting verbal communication skills is being as clear as you can. It is obvious that people always hear a number of things rather differently and thus might end up rather hesitant in asking one to explain what was said. You could enquire from them when you were able to explain clearly to confirm that your listeners did understand what you were putting across.

Compromise is also a very important strategy that works fine in making sure tension has been decreased in case of a conflict. You could enquire loudly what the best for the organization is something that will give the people a very distinct perspective on the request and they will definitely be less tensed and conflict prone on a personal level.

It is also important to look or be really interested and interesting at the same time. As much as the verbal communication skills will come to play mostly within the workplace at a business level, you will find that sharing a little about your personal life or side could help. Make it interesting as you share experiences that are interesting and connect with employees.

Arnab Ghosh

My name is Arnab Ghosh. I have been working as a Corporate professional for the past 19 years. After completing my graduation from City College {University of Calcutta}, I started my career with R.S.Software India, followed by Vedika Software Pvt.Ltd. Have worked with industry giants such as Convergys, Satyam Nipuna Services, Wipro BPO, Tata Teleservices Limited, Aircel, TaxiForSure, Brainware University among others. I am a certified trainer from Aircel Academy – Manager As a Coach & Trainer. I have also completed certifications from TBO Academy & Alison Education in the field of “Soft Skills“, the knowledge of which I apply to my students at my University regularly. I have also successfully completed “The Fundamentals of Digital Marketing” certification from Google and “Digital Marketing Course” from TBO Academy. I was awarded “Google Analytics for Beginners” certificate by Google after successfully completing their course. I have achieved CEFR level B2 (Upper Intermediate) in a test of English proficiency from the British Council English Score. I am a bundle of drive, energy, commitment, and dedication and firmly believe in living my life in my own terms, be it working my heart out to achieve business targets or enjoying my spare time doing things that give me joy and feelings of contentment. My hobbies include reading books & listening to music and blogging. I sincerely believe that one should never lose focus in life and that one has to put in a lot of hard work & effort to reach the top.

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