Utilizing Body Language in a Speech

Your body language plays an important part in making your speech a perfect one. Normally, the tactics of verbal communication focus a lot on proper mapping of the body language. Body language has its instinctive impact on your speech as it involves non-verbal communication. Body language is all about conveying a message to another person without having an interchange of words. It is calculated that most of the messages that we interchange with each other are through body language.

From 1967 to 1971, Professor Albert Mehrabian, Professor Emeritus of Psychology, UCLA, conducted several studies on nonverbal communication. He discovered that when there is communication on a face-to-face basis, the audience would be able to guess the intention of the speaker accurately 55% of the time from his / her physiology. What’s important here is that the exact percentage is irrelevant. The crucial part is that most face-to-face communication is nonverbal.

Therefore, you must be aware of how to use your body language in your speech. For expressive people, body language is a very strong point in their speech and for the docile ones, it is not. So, if you do not have it as your strength, it would be a good idea to learn how to make it your strength. Flaunting your physiology appropriately will augment your speech deliverance.

Generally, body language is divided into 3 parts:

Gesticulation

Gesticulation is also referred to as “making proper gestures”. The different movements that we make using our hands are called gestures and the process is called gesticulation. Whenever a person delivers a speech, there comes certain points when he or she has to focus a bit to grab the attention of the audience. Proper use of gesture by making particular arm movements in the air can grab the attention of the audience.

In addition, the gestures are directly proportional to the size of the audience. If you are having a small meeting, you do not need to overly exaggerate your gestures. On the other hand, if you are a political leader or a person similar to that, you can have an audience of a million people in front of you. At that spot, you will need to focus on a powerful speech. Therefore, your gestures need to be exaggerated, deliberate, slow and accentuated. This is because you need to give adequate time for a million pairs of eyes to follow your movement.

Facial Expression

Facial expressions are indeed a very important part of your overall body language in your speech deliverance. Your audience will draw a conclusion or an idea of what you are talking about or what your mood is just by observing your facial expressions. So, if you want to deliver a successful speech, you need to focus on how to maintain the appropriate facial expressions during your presentation. Facial expressions of a debater or presenter greatly depends upon the lip and face movements. Many debaters and presenters are unaware of these facial expressions and just neglect them. Therefore it would be a good idea to rehearse your speech in front of a mirror or record your speech on video in order to observe your facial expressions.

Another aspect of your facial expressions is your eye contact with your audience. Eye contact is generally referred to as the point of confidence in your speech. If you are shy in making eye contact with your audience, you cannot deliver a good speech. You need to build inner self confidence to make eye contact with your audience. Your eye contact will help your audience connect with, like and trust you.

It will not be practical to establish eye contact with every individual in the room. So, a good way to deal with large crowds is to look at the people in the first few rows only. Beyond the third row, all you’ll see is a sea of heads with no eyes anyway. If the room had got a video camera which is projecting you on the big screen, lucky you. All you need to do is to look at the camera while speaking. Your eye contact with the camera will appear as eye contact with the audience on the big screen.

Body Posture

Last but not least is how you stand. It is also referred to as your body posture. Your body posture is very important as it will enable you to breathe well and portray a sense of confidence. If you have the inclination to sway or rock while speaking, spread your feet out almost in line with your shoulders, parallel to one another. Standing in this position will minimize any swaying or rocking motion and decrease disturbing heel movements. Feel free to move around and return to this posture, just don’t pace.

These are some of the non-verbal messages your audience may interpret when you do the following:

Leaning to one side – You are uncomfortable being on stage, you are trying to escape.

Pacing across the speaking area like a caged tiger – You are trying to break free, just like the caged tiger.

Rocking back and forth – Loss of power, you are nervous.

So there you go, my friends. Gesticulation, facial expressions and body posture will make or break your speech. While we all want to believe that it’s sufficient to be natural in front of a room, achieving this is easier said than done. It’s a strange and uncommon thing that produces strain, pressure, and ‘butterflies” in our stomachs. Being natural is insufficient. We need to be more dramatic, larger and more commanding. It takes additional determination and vigor. It also takes talent and rehearsal. With so much reliant on communication and communication contingent upon our physiology, it’s worth getting it right. Toil on your Gesticulation, facial expressions and body posture to make the most of every speaking occasion.

Good luck

Establishing an Emotional Connection with Your Audience

If you take care of the beginning, the end will take care of itself ~ Anonymous

When we communicate in public, we have approximately one minute to engage our audience’s attention, establish believability, familiarize them to our topic, and encourage them to listen.

If you waste those valuable opening seconds with an irrelevant joke, or an apology your listener’s minds are likely to wander, and you may not get them back. Losing them for 5 seconds is bad enough because it will take them another 10 seconds to catch up with you.

Here are some tips to engage your audience on an emotional level so that you will have their undivided attention throughout your presentation.

Use Emotional Language

Dull timeworn facts seldom excite people into action. Using words that evoke emotions will make a much bigger impression when you speak. There are numerous sentiments you can activate in the audience by using the appropriate choice of words. Delight, rage, sorrow, melancholy are just a few. Knowing your reason for addressing the group will help you to pick which emotions you want to tap. When you know your purpose, choosing the appropriate words to elicit the desired emotional reaction becomes easier. For example, if you desire to take your listeners back to a childhood experience you might say, “Do you recollect the time when your classmate did something bad at school and your teacher caned him in public?” The phrase “caned him in public” would induce an emotional response that many grown-ups can relate to. A “generation Y” audience may not relate to this phrase since corporal punishment is not widely practiced in schools these days. Therefore, it is advisable to pick words that your audience can relate to.

Show Your Vulnerable Side

Many speakers are hesitant to implement this idea because they like to remain detached and supposedly dignified. If you fall in this category, I don’t blame you. You may not know what is appropriate and what is not.

You don’t have to disclose your “skeletons in the closet” when on stage, but you could talk about how much you like dogs, or how you love to play with your children. . .anything that will give them an insight into the “human” side of you. By exposing the “softer” side of you, your audience will develop a stronger bond with you. Once the bond is established, it would be easier for you to influence or inspire your audience effectively.

This concept is also known as establishing common ground with the audience.

Use Jokes

Humour is a potent and effective instrument that gives the audience’s mind an opportunity to breath in the face of heavy material. It also makes you more affable and enjoyable to listen to. When your audience like you, your emotional connection with them becomes stronger. A humorous speech is also more likely to make your information more unforgettable.

There are four basic methods to add humour that don’t necessitate any skill at all. Just remember this acronym; P U U I.
P = puns
U = unexpected twists
U = understatements
I – irony

Just Google for “jokes with puns” or “jokes with irony” and you will get loads of samples with detailed explanation on what a pun or understatement joke is.

Similar to props, ensure that your humour relates to the point you are trying to make.

Be A Problem Solver

An effective way to make the audience love you is to convey solutions to their difficulties. If you have researched your audience well, you should know what their problems are. It’s your business to suggest solutions for them to try. In modern day rational this is what motivational discourse is all about. No longer is it sufficient to get your listeners all fired up where they are vigorously bouncing off the walls without a hint as to what they will do with this new found enthusiasm and stimulus. Modern skilled motivational speakers bring solutions and a strategy of action to attain them.

Are The Logistics Okay?

Humpty Dumpty sat on the wall,
Humpty Dumpty had a great fall.
All the Kings horses & all the Kings men,
Couldn’t put Humpty Dumpty together again.

Take cue from this nursery rhyme.

The best groundwork, rehearsal, and audience study could be ruined if you overlook any details surrounding the logistical arrangements. You want to know what is going to transpire before you speak, and what will occur after you speak: What is the seating arrangement? What kind of microphone will you be using? How big is the screen for the PowerPoint presentation? Will the people be consuming alcohol? Is the lighting sufficient?

These and many other questions will significantly enhance or ruin your presentation.

Remember, the same speech conveyed with significantly dissimilar logistics could be received in an entirely different way. You could even go from a superb evaluation to a “Humpty Dumpty” just because of the way your audience were seated. You need to know the differences and how they will affect your presentation.

Conclusion

Many believe that good public speakers are born, not made. I wish that was true of me. Well, some people are more tranquil and at ease speaking in front of others, and I’m happy for them. Perhaps they have learnt how to establish an emotional connection with themselves first before attempting to do the same with their audience? Now that’s something to ponder upon…

I wish you well in your next presentation

Inspirational And Motivational Quotes

Live for Today, Plan for Tomorrow, Party Tonight.Author: Unknown


There are some people who live in a dream world, and there are some who face reality; and then there are those who turn one into the other.Author: Unknown


When you get into a tight place and everything goes against you, till it seems as though you could not hold on a minute longer, never give up then, for that is just the place and time that the tide will turn.Author: Unknown


Failure is an event, never a person. Author: Unknown


No one can make you feel inferior without your consent.Author: Eleanor Roosevelt


A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty. Author: Anonymous


While I can run, I’ll run; while I can walk, I’ll walk; when I can only crawl, I’ll crawl. But by the grace of God, I’ll always be moving forward-Author: Cavett Robert


Failure is an event, never a person.Author: Unknown


To make yourself exceptional is the biggest achievement of your life.Author: Unknown


I never knew an early-rising, hardworking, prudent man, careful of his earnings, and strictly honest, who complained of bad luck. A good character, good habits, and iron industry are impregnable to the assaults of all the ill-luck that fools ever dreamed Author: Joseph Addison


It’s how you deal with failure that determines how you achieve success. Author: David Feherty


Pretend that every single person you meet has a sign around his or her neck that says, Make Me Feel Important. Not only will you succeed in sales, you will succeed in life. Author: Mary Kay Ash


Personality can open doors, but only character can keep them open. Author: Elmer G. Letterman


Twenty years from now you will be more disappointed by the things that you didn’t do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover. Author: Gary Mark Gilmore


It’s kind of fun to do the impossible.Author: Anonymous


Empty pockets never held anyone back. Only empty heads and empty hearts can do that. Author: Norman Vincent Peale


The greatest motivational act one person can do for another is to listen.Author: Roy E. Moody


No pain, no palm; no thorns, no throne; no gall, no glory; no cross, no crown. Author: William Penn


There are things that are known, and things that are unknown, and in between, there are doors.Author: Unknown


Kites rise highest against the wind – not with it Author: Sir Winston Churchill


He is rich or poor according to what he is, not according to what he has. Author: Henry Ward Beecher


Pray not for things, but for wisdom and courage.Author: Unknown


When you’ve got something to prove, there’s nothing greater than a challenge. Author: Terry Bradshaw


Enter every activity without giving mental recognition to the possibility of defeat. Concentrate on your strengths instead of your weaknesses, on your powers instead of your problems.Author: Paul J. Meyer


Healthy narcissism is the key to weight loss.Author: John F. Murray


Those who hate me, motivate me.Author: Elnora Allen


Endow your will with such power. That at every turn of fate it so be, That God Himself asks of His Slave “What is it that pleases thee?”Author: Allama Iqbal


Politeness is an inexpensive way to make friends.Author: William Feather


The flower that blooms in adversity is the most rare and beautiful of all.Author: Anonymous
Self-love and inspiration is worth more than a thousand bent gold spoons!Author: John F. Murray

Business Communications

Business communications are amongst the most important in life – getting what we do right in the workplace is essential. Being a good employee has benefits for the whole team – including you, and being great at your job starts with being a good communicator. It doesn’t matter where you sit in the business hierarchy, because everyone is protected by employment law and other rules and regulations.

There are four ways you can ensure you’re communicating effectively with your colleagues, these are:

Feedback – always tell your colleagues what they’re doing well

Progress reports – keep your superiors in the loop

Don’t be afraid to speak your mind (in moderation)

Seek feedback from colleagues

Feedback

We all love a bit of feedback – usually when we’ve done something well. A pat on the back and a show of appreciation from superiors is usually enough to put a smile on the face of any employee. It might not always be you wearing that smile – but it can be you putting that smile on someone else’s face. So next time your work mates do something to help you, or impress you – make sure you thank them for it, and their efforts don’t go un-praised.

Feedback works both ways too though – so if they do something you don’t quite approve of it’s important you tell them. In a roundabout way it’s a good idea to mention to your colleagues what you don’t appreciate from them – but don’t go in all guns blazing. Usually a civil conversation will straighten out any kinks in the relationship between you and your colleagues. Effective business communications start with feedback.

Progress reports

If you forever seem to be behind with your work, and always in trouble with your boss – now’s the time to turn a new leaf. Keep your boss in the loop – tell them where you’re up to. Communication is great – because your boss might suddenly realise the fault doesn’t lie with you, and they’ve been overloading you with work. Keeping your superiors and colleagues in the know with where you are up to really helps everyone out.

Speak your mind

This tip is to be used with caution, because 99% of the time managers do know what they’re talking about. Here we’re looking at the 1% of the time they don’t. It’s up to you to raise it with them when they’re wrong – in a civil manner of course. It’s not an opportunity to be a know-it-all, but it is your opportunity to have your say. Speaking your mind is also a good tip for those who feel picked on or bulled, don’t suffer in silence.

Seek feedback

Regularly asking your colleagues and bosses how you’re doing might appear on the surface like you’re fishing for compliments, but it’s actually a good way of finding out where your weaknesses lay. When you know your weaknesses, you can address them – and that’s great for everyone. Don’t go annoying the rest of the team asking them questions about your performance, but by all means bring it up in conversation now and then if you’re genuinely interested in how other people feel about you as a colleague.

Unfortunately not all employees are proficient when it comes to business communications – which can lead to much bigger problems further down the line. These top tips are a good way to start becoming more proficient in business communications.

Written Communication

If you want to know how important any written document can be, just ask a lawyer. They will tell you that in today’s litigious environment, it is imperative that any written communication be precise, thorough and well thought out; saying no more or no less than the author intends. Everything considered, a written communication could include anything from a formal legal document or a simple business email to correspondence of either a personal or a business nature. Of course, drafting legal documents requires, among other things, an advanced education, specific areas of expertise, vigilance and meticulous attention to detail. So, what about others outside the legal arena who wish to communicate in writing? Are the rules that much different?

Generally speaking, the rules for written communications are the same. The subject matter and other circumstances may dictate how they are applied, but overall, there is a combination of factors necessary to successfully compose a written document that will enable an author to express an opinion, share an idea, propose a course of action, or achieve some other specific purpose the author has in mind. To write successfully requires, among other things: organization, a basic understanding of grammar and style, a thorough command of the English language, a respect for accuracy and a logical mind.

With these skills, an author should be able to effectively compose a document that is focused, arranged in an organized and coherent manner and avoids confusing or incomprehensible language. If the writing is straightforward, concise, reader-friendly and well thought out, it should accomplish its intended purpose and be a credit to the author. On the other hand, a composition that is written in a careless and imprudent manner can cause the author considerable embarrassment. Additionally, if it is unnecessarily complicated, ambiguous, rambling and takes liberties with facts, it can easily be misinterpreted or misunderstood, and the author could potentially find himself in a very uncomfortable situation

Ideally, most high school graduates should have the skills necessary to adequately draft a written communication on a fairly sophisticated level, but that is not always the case. On the other hand, having a college degree is no guarantee that a person has the ability to communicate effectively in the written word either. With the unlimited informational resources offered by the Internet, anyone who is serious about securing the knowledge and skills, which would enable them to write effectively, can find seminars or workshops on that subject or locate colleges and universities offering online courses to improve the skills and abilities necessary for them to reach their goals.

What are interpersonal skills?

The Internet and the communication tools it brought have transformed the world irreversibly. Now, becoming social is a more important than ever. In fact, chances are you have been listening a lot about interpersonal skills lately. What but what are they, really?

Etymology and Definition

Unfortunately, there’s not a strict consensus about what are interpersonal skills. The word “interpersonal” comes from Latin, prefix inter-, meaning between, and the word persona, meaning “person;” Literally, this means “between people.” When it comes to Marketing and Business jargon, though, interpersonal communication is usually defined as how well you communicate with people around you.

Is “Interpersonal Communication” the Same as “Social Communication?”

Even though interpersonal communication means “communication between people,” it is usually seen as something very different from social skills: social communication usually refers to talking to a broad audience; interpersonal communication, however, is usually seen as something more restricted, meaning you usually talk to 3 people, at most. Nevertheless, knowing how to talk with a co-worker or boss usually leads to a better work environment (or even the promotion you’ve always wanted).

Four ways of Interpersonal Communication

Though the process of Interpersonal Communication is something extremely complex, (and, therefore, would be someone to be discussed in a book) for didactic purposes we are going to split the process into four basic, pragmatic ways so you can start to understand what interpersonal communication skills are all about:

Empathy – of all the skills, take note: this is the most important. Empathy basically means you try to think about how a friend or co-worker would feel or react about something. This allows you to “synchronize” with him/her, as if you two talked the same language. If you lack empathy, the other 3 skills are seriously compromised.

Active listening – this refers to the skill of paying attention to what your co-worker has to say. The better you are at this, the better chances are you will be heard as well.

Perceiving non-verbal language – this skill refers to how well you’re able to read the body language of a person: the better you are, the faster you can take action to know if (s)he is upset or not – and even act in advance to prevent misunderstandings. Notice, however, the even body language may vary from a culture to another, or to a gender to another, and so on. Therefore, reading the body language of a person may take some practice to truly master (for this very reason, avoid buying books about non-verbal language and then assuming every person crossing his/her arms doesn’t want to listen to what you say, please).

Assertiveness – this refers to how well you are able to evaluate someone’s requests and statements, and to express your opinions about them. Good assertiveness also means you can be firm without being rude (unless, of course, your friend / co-worker is also being rude – but that’s another story, isn’t it?).

Verbal communication Skills

It’s obvious that verbal communication skills form a part of our every day. From expressing happiness, to appealing for sympathy – we use verbal communication skills for a whole manner of different things. It’s important therefore to communicate effectively, and in a way that will help best.

Many people lack confidence when it comes to verbal communication skills – but there are four simple ways in which you can help yourself to improve your verbal communication skills. These are:

Improving your vocabulary Projecting your voice when speaking Speaking clearly Practicing public speaking

They might seem quite straight forward – and they are. By taking these things into consideration you could dramatically improve your verbal communication skills.

Improving your vocabulary

The more words you know, the more you can say! It’s simple. The fact is you’ll never know every word in the dictionary – but at the same time, if you make a little effort to expand your vocabulary gradually you’ll find yourself with an expanse of different words to choose from. An impressive vocabulary can lead to better articulation – and better articulation is one of the key factors behind improving your communication skills.

Projecting your voice when speaking

You can be talking for hours on end – but if you’re not projecting your voice no one will hear you. It’s imperative you project your voice effectively – it doesn’t matter if you’re having a chat with a friend in a bar, or you’re speaking publicly. Voice projection is a major area in which a lot of people can dramatically improve their verbal communication skills.

A quiet, withdrawn speaker appears not confident and shy. That’s almost certainly not the image you want to be portraying – no matter why you’re speaking. So adopt a positive posture, raise your voice slightly and speak with confidence.

Speaking clearly

You can have all the confidence in the world with an expansive vocabulary, but if you speak too fast and people can’t understand what you’re saying, you’ll never get your point across. From speed to accents – we all speak differently – and some people might find it hard to understand you. So speak slowly to really ensure your audience understand every word you’re saying.

Practice public speaking

Public speaking is a daunting prospect for most people. In fact lots of people actively try to avoid it. From presentations in school, to addressing meetings in the workplace – there’s just something about public speaking that most people really don’t like. There’s no need to be afraid, however.

By being confident, and following the other tips above you will find speaking in public isn’t quite as daunting as you thought. In fact, you might even enjoy it! Next time it’s your turn to speak in public, for whatever reason – don’t try to shy away from it, embrace the occasion!

There are many different ways to improve verbal communication skills – but these are four of the best tips for those looking to improve on one of their most used skills. Verbal communication skills say a lot about you – what are yours like?

The Communication Skill For Making Your World Better….Rapport

If there is one communication skill that will make your world a better, happier and more pleasant place to live that skill would be rapport.

Rapport skills are what politicians, counselors, and leaders use to create trust and understanding with you. These skills are also used by sales people to get your trust, so that they have a better chance of making that sale.

You also use these same skills with your friends and family. They are the basis for all bonds of respect. You already use this communication skill and probably without being aware of it. Rapport is hard wired in your brain and is one reason that we are so successful as a species.

What rapport does is it creates the feeling of understanding with the other person. Understanding creates trust which in turn creates a sense of openness.

So what is this thing called rapport and how do you create it.

Rapport is a state where you feel good usually, though there are negative forms of rapport as well. As we are here to leave you in a positive state of mind we will only deal with the first type.

Because you receive data or information from your world or environment in different ways ( Modalities ) there are several pieces to the rapport puzzle.

The first is auditory, which is to do with sounds and speech. By matching the speed of the other persons speech: their volume, tone, speed of speaking and the types of words that you use they will feel understood.

The next modality is visual. If you match the other persons body position and their gestures you will create even more trust and understanding. Who else wants to feel trusted and understood ?

The third and final part of the rapport skills you can use is to match the breathing rate and depth of the other person.

Obviously this is just a brief overview of what is involved in creating rapport. There is so much more to learning this communication skill.

However, even just practicing the three areas above will make a real improvement in your relationships.

Take them out into your world and give then a try…

Assertive Communication

How can you use assertive communication without being the bad guy?

Many people confuse being assertive with being selfish. Being assertive means nothing more than being clear on what you want and expressing it.

Sometimes, the recipient of your message will make an emotional judgment about what you’ve said that is based on their own needs. Because this judgement is an emotional one, it’s often the case that it’s not rational. Separating emotion from logic is one of the challenges that you will face when making an assertive communication.

It goes without saying, therefore, that before using assertive communication you will have stepped back and looked at all of the options objectively. Until you have done so, and you’re absolutely certain that what you’re about to say is in the best interests of all concerned, it may be better to hold your counsel.

By going through the process of stepping back you’ll be able to assess the situation from a detached and logical view point. Having this objectivity will assist you greatly in deciding whether or not it is prudent to use assertive communication.

In all communications between people the ultimate objective is to create a situation in which all parties win. Being assertive does not imply that you must win and they must lose. Nor should it imply that you must be right.

When approaching a situation where you feel you need to use assertive communication, it may be better to look at it from the view point of “what can I do or say that will make this situation better for me and for the other person?” If you also start your message to the other party by reframing it with a statement such as “I have thought this through and I believe that this may be the best course of action for us to take. I’m say this because I believe this is in both of our best interests. I’m not saying this because I want to, or need to, win. What I’m about to say is so that you can win and I can win.”

At this point, it would be better if you wait for the response from the other person and adjust your message to address their answer. By doing this, they will feel heard and understood, and they will be far more likely to cooperate with your request.

Once you’re both agreed that the conversation is about creating the best possible outcome for all parties, you can then proceed with your assertive communication.

Being assertive does not mean blaming, criticizing or putting the other person down in any way. You merely state what happens, the concrete affect that it has on you, and how you feel as a result of it. By doing it this way, if you stick to this formula, the other person will be unable to dispute what actually happens when they do whatever they do.

However…

There’s always the danger that the other party will disagree with whatever you say, including the things in the formula. At this point you’re then faced with a choice. You can either restate the things you said earlier or you can choose to terminate the conversation and reconsider other ways you can say what you want to say.

In some situations, other people are so entrenched in defending their way of thinking or being that nothing you say will change their perspective. If that is the case, you may have to reconsider whether or not you wish to continue with that relationship.

Business Communication-You need to Be Understood and More Effective

Communication in business is essential for many reasons.

Your organization’s planning and monitoring of business processes require you to convey the information required to facilitate getting the task completed . This can take many forms and may include modern electronic methods or a simple office circular .

What is important is that your message is comprehended by the recipient . Communication is based in encoding your message in a manner that people can decode it and still know the exact meaning of what you said.

The English language is crammed with ambivalent words that can have many interpretations subject to the circumstances they are used in. It’s a bit like the children’s game called Chinese whispers. A classic example is “Send reinforcements we’re going to advance” which is eventually transformed into “Send three and fourpence, we are going to a dance”.

This is fun in a child’s game a business owner needs more than fun to survive .

So… What is a way that you can check that your message has got through so that you get the exact results you expect ?

It’s quite easy …

Simply ask !

By ascertaining that your instructions is clearly decoded in the way that you needed it to be simply ask the receiver of your email what they understood about your meaning and the reason for sending it .

You can also train your teams or other business associates to reflectively listen to what you have said or written .

eg : You have just sent out an email to all of your team telling them that sales are down and if the sales revenues aren’t increased then your quarterly income targets won’t be met .

Active communication is where the person who gets your communication will reflect back to you what they understood about what you said .

” So, John , what you are telling the team is that we have to increase our sales this month or we will be out of business “

Your options are then to either make the message clearer , If it isn’t received correctly or you can state that Yes that’s correct . The advantage of active listening is that all parties are clear right from the start and this will reduce lost time, later when you have to rectify the mistakes created by bad communication .

There are so many ways that you can have more powerful business communication.

Emotional Quotient and Communication

Tackling any situation is not always about winning. A winner is a person who acknowledges a problem, offers a solution and remains assertive. There are many issues in personal and work life that become a prejudiced matter. Views and opinions differ and to offer a unique solution one has to make use of team work. There are simple solutions to grave problems and all can be achieved with a proper emotional restraint. As human beings we appreciate a good rapport and camaraderie at work. In our personal lives too, we look forward for happy equations with everybody.

Once the comfort zones are tampered, it becomes difficult for anyone to fall in place. During such a time we need to analyze the situation. Speaking your mind would mean speaking what is right according to you. In case a heated argument is going on and as a team leader or role player you want to hear both sides out. For the same, you will need to communicate a sense of calm and look into both the parties with an indifferent view. Most of the mistakes happen when acted in haste. A control on behavior takes out the aspiration to prove another person down and take control of a situation.

Work pressure builds each day and at times a brainstorming session can get unruly. There could be an irate customer and other matters which take your time. Working out a solution will do well for all of us. Communication here has to be to the point, cool and very much in command of ourselves. The best part is to maintain poise at all times. Opportunities come and go and hence it is best to wait and watch as things unfold. Taking prompt decision and wise ones is recommended as per the severity of any situation.

All cannot be learnt in a day. There are personal view points or parameters to any subject. We have clashes with other because our comfort zone is challenged. Taking long breaks is recommended even while doing any important work. This helps you to regain your composure and break a monotone task. If you are mind is alive at all times, there will be more focus and thereby enhanced emotional IQ. Hobby classes, interaction and improving soft skills surely recharges your batteries to help you deal better.

Body Language and Gestures

A personality sums up as many inclusions. It could be about gait, composure and general presence. We are always in awe of powerful personalities. Celebrities too have an influence on us. The reason is because they take care to deliver their speech or make their presence felt. It is good to be natural but at the same time it would be nice if we can include a few gestures or traits that will enhance our personality. There is no need to show a loud behavior if much can be delivered with a facial expression or gesture.

Standing with close hands may be comfortable to you but it also means that you do not want any inputs. The best thing about interaction is listening as all of us want to be ‘heard’. Owing to the many contradictions we tend to get into a defensive non verbal mode. This can be threatening for growth and development of self, family life and an organization. Be expressive with your facial expressions. There is no need to say, ‘I agree’ or ‘True’ every time. A simple nod and eye contact will make the talker feel important. Waiting for the entire conversation to get over and taking your time to speak is desired.

For a better impact it is good to use your body language. Walk straight without a slouch and maintain the same posture while you take a seat. Dressing appropriately is required for all formal meets, it is much more than branded accessories or power dressing. A good looking personality ahs the combination of intelligence and attire. Ideally wear something that suits you and is suitable to your environment. Too much of animation makes you look under confident. Know the use of hands at the appropriate time. A genuine smile is a sincere display of intellect and humane quality.

Doodling was okay in school but for a more emphatic meeting or taking lessons in a classroom you will need to work out a more forceful body language. Use your pen to write and not to animate. Take care of the way you turn and sit in meetings. Casual is fine but talking with a chewing gum or sipping water when you want to laugh is certainly undesirable. Etiquettes are always appreciated in any setting. Standing well creates an impression and an effort is needed to maintain a good balance. When you take notes while someone is talking they feel important. Use the nods or eye contact for a complete positive effect.

Improving communication skills

Effective communication skills and self development is a quality and ability to communicate well with people around you and add spice to your life. By adding spice, I mean that your own communication skills will attract people towards you. Your friends, relatives, customers, clients or colleagues will show interest in you and you’ll feel zing in your life.

Here are some steps to improve your communication skills

• Try to expand and develop your voice with softness.
• Slow down your speech to avoid showing that you are nervous.
• Avoid a monotone and use high pitch and soft sound to communicate.
• Don’t mumble while speaking, pronounce each word clearly. People will judge your capabilities through your vocabulary.
• Use the words you know. Don’t use any word, if you are not sure of the meaning. Improve your English speaking skills
• Make eye contact as this will help you to be more confident and people will show interest in you.
• Use body gestures to show your interest in the conversation.
• Make sure that your words, body gestures, facial expression, message and tone all match with one another. None of these should be different. For example, if you say you are concern, show that in your body gestures and facial expressions along with a sift tone.

Benefits of good communication skills

Good communication skills are ability of a person to communicate with the other in an effective manner. Improving on these skills is a key fundamental of improving and maintaining good and healthy relationships. Relationships have always been an integral part of any living and this integral aspect of living is greatly influenced by the skills of communication.

The people we interact and communicate with each other on a regular basis. To have and feel the bliss of healthy overflow of emotions at workplace and at home, you need to develop or improve your communication skills. No one likes to be affronted and no one likes to be snubbed. These are common sense statements, but it is amazing how often this is ignored. The usage of coarse language and bad words in any conversation can be taken as invective at anytime. You can avoid insult and ignorance by choosing the right kinds of words, gestures and facial expressions.

At management level, effective communication skills are used to create an environment of open communication, short messages, recognize nonverbal signals and mutual understanding. At social level, it helps to motivate and console children and old aged citizens.

Speaking up assertive communication skills can help women section of the society to raise their voice for their rights and freedoms that are usually devoid by the male sections of the society.

Benefits of good communication skills are endless. With effective skills and self development, you can achieve success and win the game of life.

Communicating for an interview

Before sending your resume, it is of utmost importance for you to glance it up. There are numerous areas which can be highlighted as per the post you are applying for. In case, you are applying for a middle management profile, you can highlight your quantitative work efforts. Include new areas and relevant ones so that talking during your interview will be relatively easy. Know the most important question is. ‘Say something about your self.’ Here the employer is studying your confidence level and whether you are comfortable about your personality.

For a fresher, rehearsing is good. It will work well if you know some things about the new lingo used in the corporate world. The first sentence you speak must have a word that is convincing. If you are applying for a teachers post, you must make it clear that you love teaching and love kids. This is the highlight of your interview and most of the questions will be around the same. Imaginative ideas are not needed while talking on the panel. The idea is to be relevant and share your experience. The management will also like to know your long term goals and the reason why you want to be here.

It is very important to have an open attitude. In case you are not directly able to comprehend a question it is perfectly fine to ask for it to be repeated. Thereby, you will not ramble and the point will clearly come across. Most of the short listed candidates are eligible ones as they have conveyed a lot via their resume. During an interview the body language must never be dominating. Eye contact with all the interviewees on the panel is a must. There is no need to get cornered and you can state your views with proper conduct in case you differ in an opinion. Tact is the best savior at times.

Most of the employers look for confident people who can multi task. It is true that you must never say, ‘No’ during the first meet but again it is very subjective in nature. The interview looks at your profile as a manager of self and a leader to other work mates. Talking in terms of responsibility, displaying your soft skills and creating a congenial personality are very important part of an interview. Along with the same it’s good to have a well groomed look, good hygiene and impressive attire as per the tone of the interview.