How Is Communication In Business Achieved?

Communication in Business involves communicating business information both inside and outside the organization. Internal communication in business includes the corporate vision and strategy, goals, plans, corporate culture of the organization, motivation and things that make a business organization successful in house. External communication in business involves marketing, advertising, customer relations, business negotiations and things dealing out of the business immediate environment.

There are studies done in relation to communication in business showing that nothing is better than the good old face-to-face communication between the workforce and the management. It was found out during a European study that those businesses with managers that used intranet , emails and video- conferences ended up with issues unresolved or not handled properly between the workforce and management because it was not done in person.

The use of intranet, email, faxes and voice mail is good to transport messages containing general data. Any kind of factual data that is not associated with emotions is fine to be relayed this way. But communication in business involving emotions is better done in the flesh. Things like expressing different opinions are far better done in person than with the use of electronic correspondence. Body language, vocal tone and expression cannot be accurately transferred for an important emotional transmission of information with an electronic device. The person must actually feel the emotional impact of the communication for better or worse. Electronic intermediaries cannot replace emotional communication in business. This goes for enthusiasm for goals as well as firing someone.

There have been studies done analyzing the dynamics of what makes a sales person successful in his endeavors. A good salesman is one who can talk to customers in terms they can understand. A successful communication in business should be done in terms of speaking in a language that is understandable to those you are communicating with. To make a dynamic presentation don’t tell everything you know. Talk about only what the people you are speaking to need to know about. This means do your homework also. Sort out all the data you have and only present that information which is pertinent to your business communication. This helps those you speak to take more productive action based on what you say to them. Make the information relevant to the audience. This gives them a connection to what you are talking about.

It’s also good to be able to listen as well. You need to listen to in house and out house communications in business. Make time to listen to what in house staffers have to say. This helps unify the business organization as a two way street where everyone is on the same team. The same is true for the consumers. Listen to what they have to say as well. It can help with business execution of products that the business or organization produces for consumer consumption. Poor communication in business results in misunderstanding and mistrust on both sides of the business fence. This can extend to both within and on the outside a business.

Perfecting Verbal Communication Skills

If there is something you can definitely try in your capacity as a professional in any field, it is to make sure you have communicated as desired. This follows that an improvement of verbal communication skills must be done all the way. In case a single statement happens to be true, it qualifies that another statement also must be true; something the brain has a way of alerting us to.

Giving a choice illusion is a strategy many people try. There are times when there is hardly any choice or any other way but issuing some order that will annoy a segment of workers or the people as a whole. Thus, one must provide a choice illusion, a technique that works superbly with children. For instance, a parent might ask a child whether he or she would like to go run to bed in ten or twenty minutes, something that might seemingly be offering some choice although the truth is the child has to be asleep in twenty minutes maximum. Something that is similar is the way a carrot is dangled or a positive result for that matter in the midst of folks to have them carryout something. A good example is saying that once people have listened in an attentive manner, they will definitely remember a lot. It is something that offers people a lot of incentive and reward after they have listened as compared to just commanding them to pay attention, a very subtle way of building verbal communication skills.

Some people have been able to perfect the use of metaphors and analogies. Obviously, people usually have rather short spans of attention and one can try to continue listening by giving some story and make words to live for the audience to make sure they have remained in their heads with a lot of metaphors and a lot of images that they can use to relate.

Always avoid being negative but strive to be positive. Nobody likes being told or commanded to do anything. Also, it is never an advice that is constructive to have something forbidden. It is a rather effective kind of strategy to let people realize the things that must be done and thus people must be really positive when it comes to communicating. These are the kind of guidelines able to build one’s verbal communication skills and be an effective communicator when they are expected to.

Supervisors, managers and executives understand the crucial nature of effective communication at work and should never be taken lightly. Due to poor communication, there could be negativity, conflict and mistakes done at the office and people are always apologizing for the little things they have said and but came out negative.

There are a number of barriers to communication, one of them being unaware of efficient verbal communication skills and being in a state of hurriedness all the time. Effective communication at work is very important if success is to be accomplished at the workplace and improving your skills of communication will definitely come to your aid.

Verbal Communication Skills for the Workplace

At the workplace, there are a number of things that must be tried to effectively communicate and build verbal communication skills. One of this is personal contact. You could be wondering why so many organizations and companies out there are utilizing dollars in their thousands to have sales people traversing the nation when a phone call could suffice and save on cost. The reason why this happens is that people have a way of relating to others better after they have met face to face and even read the body language of the other individual. At that time people even feel the connection created by the energy of their meeting. You are also able to shake the hand of another person and smile at the same time while greeting them, something that leaves a very powerful connection.

Development of a network is also one of the best verbal communication skills builders. Obviously, there is nobody who has been able to become successful on his or her own. In any company, success is the effort of a team and thus one must take the initiative to understand employees and managers in the various departments in the company and also meet other new folks who work in other professional organizations. Also, if you end up as an active member of the community you live, issues of verbal communication skills will not grapple your professional life one bit.

Another thing that could build your skills in verbal communication is being courteous. If you are courteous, you are letting people know how much you can be trusted and you also care. Some ‘thank you’ to an employee lets them know you appreciate, something that is quite important since appreciation is something that most employees are in search of from the management. If you say something like “would you kindly…” as compared to a blatant “Please…” lets sound a little bit dogmatic while at the same time improving the relationship one has with employees.

Another strategy in perfecting verbal communication skills is being as clear as you can. It is obvious that people always hear a number of things rather differently and thus might end up rather hesitant in asking one to explain what was said. You could enquire from them when you were able to explain clearly to confirm that your listeners did understand what you were putting across.

Compromise is also a very important strategy that works fine in making sure tension has been decreased in case of a conflict. You could enquire loudly what the best for the organization is something that will give the people a very distinct perspective on the request and they will definitely be less tensed and conflict prone on a personal level.

It is also important to look or be really interested and interesting at the same time. As much as the verbal communication skills will come to play mostly within the workplace at a business level, you will find that sharing a little about your personal life or side could help. Make it interesting as you share experiences that are interesting and connect with employees.

Verbal Communication Skills to Have

Most of us begin to talk right from the time we were very young but it is another issue altogether to have the ability to communicate as desired. This is so mostly for those individuals trying to effect communication in the office setting or those individuals you might not understand that well. To be effective, you must develop verbal communication skills so that your points can be passed across to those you intend to communicate to and also enable the same individuals to also do the same to you towards accomplishing the intended purpose.

In most cases, subtle changes in phrasing our words can amazingly improve the efficacy of verbal communication in our respective settings. There are a number of examples that make these distinct aspects of listening and speaking.

One of this is presupposition, where people often doubt the capabilities they have, something that ends up making them look reticent as well as unwilling to continue since one might fear that something is wrong. In case you are a person involved in communication in a responsibility capacity towards other staff members, your job or other people, to help them to carry out some things to make the most of their abilities, presupposition is a tool that can be harnessed in perfecting verbal communication skills.

A lot of individuals are ready to comply and it can end up very useful if one turns his or her words around and make a statement out of them as compared to just being a request. A good example is saying once there is an improvement in communication skills, confidence is the outright result. Avoid insinuating any doubt but make sure you also believe their skills could improve, a very powerful way that sends some positive messages while boosting one’s confidence.

In addition, most of us have been involved in communicating with individuals who depict a negative attitude where every positive communication made is counteracted with a negative one to equal it. It is something that leaves listeners paralyzed and sometimes do not know how they should act since there is a feeling of failure in the things they try to carry out. These beliefs must be challenged and then replaced with very positive outcomes, those that the listener might not even be thinking about.

In perfecting verbal communication skills and attaining the best in terms of passing your message and being understood as you would love, it is important to link to the yes set. This is something quite useful, a great technique in the world of passing out messages in the act of communicating with an audience that highly doubts. Essentially, something that should be done is some tagging on some suggestion on something that is overtly real and true. An example, in this case, is that a person might indicate or pass the message that after reading a specific book, one will definitely improve their verbal communication skills, meaning it is something that the individual has already tried and it is a fact.

What is Effective Communication?

4:30 PM. Two co-workers are arguing if the press-release of the newest product of their company, scheduled to 5PM, should be postponed. One says, “Of course it should! We don’t have the real product here to show, so how are we going to run the press release?!” The other says, “I agree that we should postpone the press-release, but it should be done as soon as the product arrives!”

After a heated discussion, both of them leave, frustrated they didn’t reach a common ground.

Wait… isn’t there something wrong here?

As you can see, of course there is! They did reach a common ground: the press release should be postponed. Yet, to them it seemed they had completely different opinions. Chance are you’ve been through this situation before (I certainly have). But what, after all causes this?

It’s simple: sometimes we just talk, but don’t speak the same language. And if this is the problem, here’s the cause: we are not communicating our messages effectively.

A Crash Course On The History of Communication

First, if you want to understand what is effective communication, then you must understand how communication was born. Here’s an abridged story.

As Denise Susan-Besserat states in her book, How writing came about, people have been communicating with each other since the Paleolithic – around 2,6 million years ago. Language was still limited, but they talked to each other to pass culture over the generations. During that process, language developed from small sounds into complex ones, and non-written communication evolved from scratched bones (possibly to count the seasons). After that, it evolved to count goods, (when farming was born, around 8000 B.C.E). It was only circa 3100 B.C.E that language started to express abstract ideas and started to transform into the writing we know today. Still, the concept of communication had not been born yet.

The word “communication”, according to Teorias da Comunicação, by Antônio Hohfeldt et. al, comes from the Latin word Communicatio (munis, “to be in charge of”; prefix co, “simultaneity, meeting”; and by the suffix tio, a particle of emphasis). The concept came from Christian monks, who would have their nightly soup and talk, gathering their isolated peers. Impressive how people from ages go could grasp something we can’t, right?

Three Signs of Ineffective Communication (And Three Possible Solutions)

  1. I’m not listening! La, La, La, La! – it may sound funny, but people sometimes disagree because they are not listening to each other. Had they actually paused and acknowledged what each other had to say, they would see they were talking the same language all along. If listening without pre-judging worked with old Christian monks, it should help us too, right?
  2. Using a lot of jargon – don’t do this unless you are talking to people from the same field as you. In advertising, for instance, “seducing” someone means convincing this person to take action (buy something, hear something, and so on). If you’re an advertiser and you’re talking to an average mom, saying you’re creating an “ad” to “seduce” 7-year old girls is asking for trouble.
  3. It’s all about me – if you are listening, as suggested before, but you are not giving room for someone to talk, this person might as well do the same. If anyone comes to you saying (s)he has a problem (especially a problem with you), ask questions about it. Show you care and sympathize when you can. Chances are this person will be a lot more open and you’ll reach a common ground. If you don’t, don’t force things – disengage from the conversation.

Business Communications

Business communications are amongst the most important in life – getting what we do right in the workplace is essential. Being a good employee has benefits for the whole team – including you, and being great at your job starts with being a good communicator. It doesn’t matter where you sit in the business hierarchy, because everyone is protected by employment law and other rules and regulations.

There are four ways you can ensure you’re communicating effectively with your colleagues, these are:

Feedback – always tell your colleagues what they’re doing well

Progress reports – keep your superiors in the loop

Don’t be afraid to speak your mind (in moderation)

Seek feedback from colleagues

Feedback

We all love a bit of feedback – usually when we’ve done something well. A pat on the back and a show of appreciation from superiors is usually enough to put a smile on the face of any employee. It might not always be you wearing that smile – but it can be you putting that smile on someone else’s face. So next time your work mates do something to help you, or impress you – make sure you thank them for it, and their efforts don’t go un-praised.

Feedback works both ways too though – so if they do something you don’t quite approve of it’s important you tell them. In a roundabout way it’s a good idea to mention to your colleagues what you don’t appreciate from them – but don’t go in all guns blazing. Usually a civil conversation will straighten out any kinks in the relationship between you and your colleagues. Effective business communications start with feedback.

Progress reports

If you forever seem to be behind with your work, and always in trouble with your boss – now’s the time to turn a new leaf. Keep your boss in the loop – tell them where you’re up to. Communication is great – because your boss might suddenly realise the fault doesn’t lie with you, and they’ve been overloading you with work. Keeping your superiors and colleagues in the know with where you are up to really helps everyone out.

Speak your mind

This tip is to be used with caution, because 99% of the time managers do know what they’re talking about. Here we’re looking at the 1% of the time they don’t. It’s up to you to raise it with them when they’re wrong – in a civil manner of course. It’s not an opportunity to be a know-it-all, but it is your opportunity to have your say. Speaking your mind is also a good tip for those who feel picked on or bulled, don’t suffer in silence.

Seek feedback

Regularly asking your colleagues and bosses how you’re doing might appear on the surface like you’re fishing for compliments, but it’s actually a good way of finding out where your weaknesses lay. When you know your weaknesses, you can address them – and that’s great for everyone. Don’t go annoying the rest of the team asking them questions about your performance, but by all means bring it up in conversation now and then if you’re genuinely interested in how other people feel about you as a colleague.

Unfortunately not all employees are proficient when it comes to business communications – which can lead to much bigger problems further down the line. These top tips are a good way to start becoming more proficient in business communications.

Written Communication

If you want to know how important any written document can be, just ask a lawyer. They will tell you that in today’s litigious environment, it is imperative that any written communication be precise, thorough and well thought out; saying no more or no less than the author intends. Everything considered, a written communication could include anything from a formal legal document or a simple business email to correspondence of either a personal or a business nature. Of course, drafting legal documents requires, among other things, an advanced education, specific areas of expertise, vigilance and meticulous attention to detail. So, what about others outside the legal arena who wish to communicate in writing? Are the rules that much different?

Generally speaking, the rules for written communications are the same. The subject matter and other circumstances may dictate how they are applied, but overall, there is a combination of factors necessary to successfully compose a written document that will enable an author to express an opinion, share an idea, propose a course of action, or achieve some other specific purpose the author has in mind. To write successfully requires, among other things: organization, a basic understanding of grammar and style, a thorough command of the English language, a respect for accuracy and a logical mind.

With these skills, an author should be able to effectively compose a document that is focused, arranged in an organized and coherent manner and avoids confusing or incomprehensible language. If the writing is straightforward, concise, reader-friendly and well thought out, it should accomplish its intended purpose and be a credit to the author. On the other hand, a composition that is written in a careless and imprudent manner can cause the author considerable embarrassment. Additionally, if it is unnecessarily complicated, ambiguous, rambling and takes liberties with facts, it can easily be misinterpreted or misunderstood, and the author could potentially find himself in a very uncomfortable situation

Ideally, most high school graduates should have the skills necessary to adequately draft a written communication on a fairly sophisticated level, but that is not always the case. On the other hand, having a college degree is no guarantee that a person has the ability to communicate effectively in the written word either. With the unlimited informational resources offered by the Internet, anyone who is serious about securing the knowledge and skills, which would enable them to write effectively, can find seminars or workshops on that subject or locate colleges and universities offering online courses to improve the skills and abilities necessary for them to reach their goals.

What are interpersonal skills?

The Internet and the communication tools it brought have transformed the world irreversibly. Now, becoming social is a more important than ever. In fact, chances are you have been listening a lot about interpersonal skills lately. What but what are they, really?

Etymology and Definition

Unfortunately, there’s not a strict consensus about what are interpersonal skills. The word “interpersonal” comes from Latin, prefix inter-, meaning between, and the word persona, meaning “person;” Literally, this means “between people.” When it comes to Marketing and Business jargon, though, interpersonal communication is usually defined as how well you communicate with people around you.

Is “Interpersonal Communication” the Same as “Social Communication?”

Even though interpersonal communication means “communication between people,” it is usually seen as something very different from social skills: social communication usually refers to talking to a broad audience; interpersonal communication, however, is usually seen as something more restricted, meaning you usually talk to 3 people, at most. Nevertheless, knowing how to talk with a co-worker or boss usually leads to a better work environment (or even the promotion you’ve always wanted).

Four ways of Interpersonal Communication

Though the process of Interpersonal Communication is something extremely complex, (and, therefore, would be someone to be discussed in a book) for didactic purposes we are going to split the process into four basic, pragmatic ways so you can start to understand what interpersonal communication skills are all about:

Empathy – of all the skills, take note: this is the most important. Empathy basically means you try to think about how a friend or co-worker would feel or react about something. This allows you to “synchronize” with him/her, as if you two talked the same language. If you lack empathy, the other 3 skills are seriously compromised.

Active listening – this refers to the skill of paying attention to what your co-worker has to say. The better you are at this, the better chances are you will be heard as well.

Perceiving non-verbal language – this skill refers to how well you’re able to read the body language of a person: the better you are, the faster you can take action to know if (s)he is upset or not – and even act in advance to prevent misunderstandings. Notice, however, the even body language may vary from a culture to another, or to a gender to another, and so on. Therefore, reading the body language of a person may take some practice to truly master (for this very reason, avoid buying books about non-verbal language and then assuming every person crossing his/her arms doesn’t want to listen to what you say, please).

Assertiveness – this refers to how well you are able to evaluate someone’s requests and statements, and to express your opinions about them. Good assertiveness also means you can be firm without being rude (unless, of course, your friend / co-worker is also being rude – but that’s another story, isn’t it?).

Verbal communication Skills

It’s obvious that verbal communication skills form a part of our every day. From expressing happiness, to appealing for sympathy – we use verbal communication skills for a whole manner of different things. It’s important therefore to communicate effectively, and in a way that will help best.

Many people lack confidence when it comes to verbal communication skills – but there are four simple ways in which you can help yourself to improve your verbal communication skills. These are:

Improving your vocabulary Projecting your voice when speaking Speaking clearly Practicing public speaking

They might seem quite straight forward – and they are. By taking these things into consideration you could dramatically improve your verbal communication skills.

Improving your vocabulary

The more words you know, the more you can say! It’s simple. The fact is you’ll never know every word in the dictionary – but at the same time, if you make a little effort to expand your vocabulary gradually you’ll find yourself with an expanse of different words to choose from. An impressive vocabulary can lead to better articulation – and better articulation is one of the key factors behind improving your communication skills.

Projecting your voice when speaking

You can be talking for hours on end – but if you’re not projecting your voice no one will hear you. It’s imperative you project your voice effectively – it doesn’t matter if you’re having a chat with a friend in a bar, or you’re speaking publicly. Voice projection is a major area in which a lot of people can dramatically improve their verbal communication skills.

A quiet, withdrawn speaker appears not confident and shy. That’s almost certainly not the image you want to be portraying – no matter why you’re speaking. So adopt a positive posture, raise your voice slightly and speak with confidence.

Speaking clearly

You can have all the confidence in the world with an expansive vocabulary, but if you speak too fast and people can’t understand what you’re saying, you’ll never get your point across. From speed to accents – we all speak differently – and some people might find it hard to understand you. So speak slowly to really ensure your audience understand every word you’re saying.

Practice public speaking

Public speaking is a daunting prospect for most people. In fact lots of people actively try to avoid it. From presentations in school, to addressing meetings in the workplace – there’s just something about public speaking that most people really don’t like. There’s no need to be afraid, however.

By being confident, and following the other tips above you will find speaking in public isn’t quite as daunting as you thought. In fact, you might even enjoy it! Next time it’s your turn to speak in public, for whatever reason – don’t try to shy away from it, embrace the occasion!

There are many different ways to improve verbal communication skills – but these are four of the best tips for those looking to improve on one of their most used skills. Verbal communication skills say a lot about you – what are yours like?

Assertive Communication

How can you use assertive communication without being the bad guy?

Many people confuse being assertive with being selfish. Being assertive means nothing more than being clear on what you want and expressing it.

Sometimes, the recipient of your message will make an emotional judgment about what you’ve said that is based on their own needs. Because this judgement is an emotional one, it’s often the case that it’s not rational. Separating emotion from logic is one of the challenges that you will face when making an assertive communication.

It goes without saying, therefore, that before using assertive communication you will have stepped back and looked at all of the options objectively. Until you have done so, and you’re absolutely certain that what you’re about to say is in the best interests of all concerned, it may be better to hold your counsel.

By going through the process of stepping back you’ll be able to assess the situation from a detached and logical view point. Having this objectivity will assist you greatly in deciding whether or not it is prudent to use assertive communication.

In all communications between people the ultimate objective is to create a situation in which all parties win. Being assertive does not imply that you must win and they must lose. Nor should it imply that you must be right.

When approaching a situation where you feel you need to use assertive communication, it may be better to look at it from the view point of “what can I do or say that will make this situation better for me and for the other person?” If you also start your message to the other party by reframing it with a statement such as “I have thought this through and I believe that this may be the best course of action for us to take. I’m say this because I believe this is in both of our best interests. I’m not saying this because I want to, or need to, win. What I’m about to say is so that you can win and I can win.”

At this point, it would be better if you wait for the response from the other person and adjust your message to address their answer. By doing this, they will feel heard and understood, and they will be far more likely to cooperate with your request.

Once you’re both agreed that the conversation is about creating the best possible outcome for all parties, you can then proceed with your assertive communication.

Being assertive does not mean blaming, criticizing or putting the other person down in any way. You merely state what happens, the concrete affect that it has on you, and how you feel as a result of it. By doing it this way, if you stick to this formula, the other person will be unable to dispute what actually happens when they do whatever they do.

However…

There’s always the danger that the other party will disagree with whatever you say, including the things in the formula. At this point you’re then faced with a choice. You can either restate the things you said earlier or you can choose to terminate the conversation and reconsider other ways you can say what you want to say.

In some situations, other people are so entrenched in defending their way of thinking or being that nothing you say will change their perspective. If that is the case, you may have to reconsider whether or not you wish to continue with that relationship.

Business Communication-You need to Be Understood and More Effective

Communication in business is essential for many reasons.

Your organization’s planning and monitoring of business processes require you to convey the information required to facilitate getting the task completed . This can take many forms and may include modern electronic methods or a simple office circular .

What is important is that your message is comprehended by the recipient . Communication is based in encoding your message in a manner that people can decode it and still know the exact meaning of what you said.

The English language is crammed with ambivalent words that can have many interpretations subject to the circumstances they are used in. It’s a bit like the children’s game called Chinese whispers. A classic example is “Send reinforcements we’re going to advance” which is eventually transformed into “Send three and fourpence, we are going to a dance”.

This is fun in a child’s game a business owner needs more than fun to survive .

So… What is a way that you can check that your message has got through so that you get the exact results you expect ?

It’s quite easy …

Simply ask !

By ascertaining that your instructions is clearly decoded in the way that you needed it to be simply ask the receiver of your email what they understood about your meaning and the reason for sending it .

You can also train your teams or other business associates to reflectively listen to what you have said or written .

eg : You have just sent out an email to all of your team telling them that sales are down and if the sales revenues aren’t increased then your quarterly income targets won’t be met .

Active communication is where the person who gets your communication will reflect back to you what they understood about what you said .

” So, John , what you are telling the team is that we have to increase our sales this month or we will be out of business “

Your options are then to either make the message clearer , If it isn’t received correctly or you can state that Yes that’s correct . The advantage of active listening is that all parties are clear right from the start and this will reduce lost time, later when you have to rectify the mistakes created by bad communication .

There are so many ways that you can have more powerful business communication.

Emotional Quotient and Communication

Tackling any situation is not always about winning. A winner is a person who acknowledges a problem, offers a solution and remains assertive. There are many issues in personal and work life that become a prejudiced matter. Views and opinions differ and to offer a unique solution one has to make use of team work. There are simple solutions to grave problems and all can be achieved with a proper emotional restraint. As human beings we appreciate a good rapport and camaraderie at work. In our personal lives too, we look forward for happy equations with everybody.

Once the comfort zones are tampered, it becomes difficult for anyone to fall in place. During such a time we need to analyze the situation. Speaking your mind would mean speaking what is right according to you. In case a heated argument is going on and as a team leader or role player you want to hear both sides out. For the same, you will need to communicate a sense of calm and look into both the parties with an indifferent view. Most of the mistakes happen when acted in haste. A control on behavior takes out the aspiration to prove another person down and take control of a situation.

Work pressure builds each day and at times a brainstorming session can get unruly. There could be an irate customer and other matters which take your time. Working out a solution will do well for all of us. Communication here has to be to the point, cool and very much in command of ourselves. The best part is to maintain poise at all times. Opportunities come and go and hence it is best to wait and watch as things unfold. Taking prompt decision and wise ones is recommended as per the severity of any situation.

All cannot be learnt in a day. There are personal view points or parameters to any subject. We have clashes with other because our comfort zone is challenged. Taking long breaks is recommended even while doing any important work. This helps you to regain your composure and break a monotone task. If you are mind is alive at all times, there will be more focus and thereby enhanced emotional IQ. Hobby classes, interaction and improving soft skills surely recharges your batteries to help you deal better.

Improving communication skills

Effective communication skills and self development is a quality and ability to communicate well with people around you and add spice to your life. By adding spice, I mean that your own communication skills will attract people towards you. Your friends, relatives, customers, clients or colleagues will show interest in you and you’ll feel zing in your life.

Here are some steps to improve your communication skills

• Try to expand and develop your voice with softness.
• Slow down your speech to avoid showing that you are nervous.
• Avoid a monotone and use high pitch and soft sound to communicate.
• Don’t mumble while speaking, pronounce each word clearly. People will judge your capabilities through your vocabulary.
• Use the words you know. Don’t use any word, if you are not sure of the meaning. Improve your English speaking skills
• Make eye contact as this will help you to be more confident and people will show interest in you.
• Use body gestures to show your interest in the conversation.
• Make sure that your words, body gestures, facial expression, message and tone all match with one another. None of these should be different. For example, if you say you are concern, show that in your body gestures and facial expressions along with a sift tone.

Benefits of good communication skills

Good communication skills are ability of a person to communicate with the other in an effective manner. Improving on these skills is a key fundamental of improving and maintaining good and healthy relationships. Relationships have always been an integral part of any living and this integral aspect of living is greatly influenced by the skills of communication.

The people we interact and communicate with each other on a regular basis. To have and feel the bliss of healthy overflow of emotions at workplace and at home, you need to develop or improve your communication skills. No one likes to be affronted and no one likes to be snubbed. These are common sense statements, but it is amazing how often this is ignored. The usage of coarse language and bad words in any conversation can be taken as invective at anytime. You can avoid insult and ignorance by choosing the right kinds of words, gestures and facial expressions.

At management level, effective communication skills are used to create an environment of open communication, short messages, recognize nonverbal signals and mutual understanding. At social level, it helps to motivate and console children and old aged citizens.

Speaking up assertive communication skills can help women section of the society to raise their voice for their rights and freedoms that are usually devoid by the male sections of the society.

Benefits of good communication skills are endless. With effective skills and self development, you can achieve success and win the game of life.

Communicating for an interview

Before sending your resume, it is of utmost importance for you to glance it up. There are numerous areas which can be highlighted as per the post you are applying for. In case, you are applying for a middle management profile, you can highlight your quantitative work efforts. Include new areas and relevant ones so that talking during your interview will be relatively easy. Know the most important question is. ‘Say something about your self.’ Here the employer is studying your confidence level and whether you are comfortable about your personality.

For a fresher, rehearsing is good. It will work well if you know some things about the new lingo used in the corporate world. The first sentence you speak must have a word that is convincing. If you are applying for a teachers post, you must make it clear that you love teaching and love kids. This is the highlight of your interview and most of the questions will be around the same. Imaginative ideas are not needed while talking on the panel. The idea is to be relevant and share your experience. The management will also like to know your long term goals and the reason why you want to be here.

It is very important to have an open attitude. In case you are not directly able to comprehend a question it is perfectly fine to ask for it to be repeated. Thereby, you will not ramble and the point will clearly come across. Most of the short listed candidates are eligible ones as they have conveyed a lot via their resume. During an interview the body language must never be dominating. Eye contact with all the interviewees on the panel is a must. There is no need to get cornered and you can state your views with proper conduct in case you differ in an opinion. Tact is the best savior at times.

Most of the employers look for confident people who can multi task. It is true that you must never say, ‘No’ during the first meet but again it is very subjective in nature. The interview looks at your profile as a manager of self and a leader to other work mates. Talking in terms of responsibility, displaying your soft skills and creating a congenial personality are very important part of an interview. Along with the same it’s good to have a well groomed look, good hygiene and impressive attire as per the tone of the interview.